Voice8 min read
How to set up an AI voice agent on Exotel, Plivo or Twilio
A practical guide to connecting an Exotel, Plivo or Twilio number to an AI voice agent: carrier setup, voices, test calls, calling hours and transcripts.
The Splice AI blog
Ideas and practical guides for better customer conversations.
Featured guide WhatsApp
WhatsApp's 24-hour window and message templates, explained
What WhatsApp's 24-hour customer service window is, what you can send inside and outside it, how templates get approved, and how follow-ups work around it.
9 min read
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WhatsApp8 min read
Meta Business AI vs a WhatsApp AI agent: which one do you need?
A fair comparison of Meta's Business AI in the WhatsApp Business app and a Cloud API based AI agent, and how to tell which one fits your business.
WhatsApp9 min read
WhatsApp's 24-hour window and message templates, explained
What WhatsApp's 24-hour customer service window is, what you can send inside and outside it, how templates get approved, and how follow-ups work around it.