Answers your inbound calls
Connect a number and the agent picks up on the first ring, at 2am and during your busiest hour alike. It answers from the same knowledge base as your other channels, so a caller and a WhatsApp customer get the same facts.
AI voice agentAn AI voice agent that answers your phone,
An AI voice agent that answers your phone,
and dials your list.
Splice AI picks up your business number on the first ring and works through your outbound calls, speaking and listening in real time, from the same knowledge base as your other channels.
- Answers your existing business number, or dials your list
- Speaks and listens in real time, and stops when interrupted
- Review available recordings, transcripts and call summaries
Your business, on the line.Illustrative call transcript
Illustrative conversation · Your knowledge, your voice
3
Carriers supported, Twilio, Plivo and Exotel, on your account or ours
2
Way calling, it answers your inbound line and dials your outbound list
13
Languages, with voices grouped for Indian language calls specifically
Review
Review available recordings, transcripts and extracted outcomes
What an AI phone agent should actually handle
Not a phone tree with a nicer voice. It holds a conversation, it can be interrupted, and it writes down what happened.
Dials your list too
Load contacts and the agent works through them inside a calling window you define, in your timezone, skipping country prefixes you exclude. Each contact can carry its own goal and language, so a call is not the same script read faster.
Your carrier, or ours
Bring your own Twilio, Plivo or Exotel account and keep the carrier relationship and the carrier bill. Or let us provision the number and fold it into your plan. Whose account was billed for a call is recorded on the call itself.
Voices built for Indian calls
The voice catalogue is grouped into multilingual, natural and Indian language sets rather than a wall of vendor names. Pick a voice that actually sounds right for the language your customers will answer the phone in.
Recorded, transcribed, summarised
Call history brings together available recordings, transcripts and extracted outcomes, intent and sentiment. Availability depends on the provider and call completion. Talk time is tracked separately from total call time, because ringing is not something you should pay to think about.
Interrupt it and it stops
Callers talk over an agent constantly. This one detects that mid-sentence and stops speaking rather than talking through them, and if the primary voice engine falters mid-call it fails over to a backup without dropping the caller.
The operational parts nobody demos
Calling windows, disclosure, takeover and cleanup are where phone automation usually falls apart in month two.
Calling windows, in your timezone
Outbound campaigns run only between the start and end times you set, in the timezone you set. Nobody gets dialled at 7am because a server was on UTC.
Recording disclosure on by default
Campaigns announce that a call is recorded unless you deliberately turn it off, so the compliant setting is the one you get without thinking about it.
Take over a live call
A ringing or in-progress call can be handed to a person from the dashboard, rather than the caller discovering the hard way that the agent is stuck.
Failed calls say why
A call that drops carries the reason on the record instead of showing up as a bare no-answer, so a carrier problem does not look like disinterest.
Redial the ones worth redialling
Filter by outcome and redial the failures and no-answers in bulk, or pick individual contacts. Redialling everyone is rarely the right move.
Stuck calls clean themselves up
Calls the carrier already dropped are pruned automatically, so the dashboard does not sit showing Live on a call that ended twenty minutes ago.
Made for your business
Businesses where the phone still decides the sale
If a missed call is a lost customer, the phone is not a legacy channel, it is your fastest one.
Real estate
Answer listing enquiries the moment they call, qualify the budget and location, and book the site visit on the call.
Clinics and diagnostics
Handle timings, preparation and pricing calls, and take appointment bookings without tying up the front desk.
Education and admissions
Absorb the admissions-season call volume that no phone team can staff for, in the language the parent calls in.
Ecommerce and retail
Order status, delivery and return calls answered instantly, with the complicated ones passed to a person.
Appointment reminders
Call the list, confirm or reschedule, and write the outcome back rather than leaving a voicemail nobody returns.
Services and B2B
Qualify inbound enquiries and follow up on quotes, so the calls your team takes are the ones worth taking.
See the difference
Against an IVR, or your current phone line
A phone menu is cheap and everyone hates it. A person is better and cannot work at 2am or take forty calls at once.
Answering out of hours
Splice AI
Picks up on the first ring, every hour of the day
IVR or phone menu
Plays a menu, then voicemail
Your team today
Rings out
Being interrupted
Splice AI
Detects it mid-sentence and stops talking
IVR or phone menu
Talks over you, or resets the menu
Your team today
Handles it naturally
Where answers come from
Splice AI
The same knowledge base as your other channels
IVR or phone menu
A recorded script recorded months ago
Your team today
Whoever picked up
Languages
Splice AI
Voices grouped for Indian languages specifically
IVR or phone menu
Usually one, occasionally two
Your team today
Whoever is on shift
After the call
Splice AI
Available recording, transcript, extracted outcome and lead context
IVR or phone menu
A call-duration log
Your team today
A note, if someone remembers
Outbound calling
Splice AI
Calling windows, per-contact goals, bulk redial
IVR or phone menu
Not a thing it does
Your team today
A person with a spreadsheet
What you pay for
Splice AI
Talk time, metered separately from everything else
IVR or phone menu
Per seat, per month
Your team today
Salaries and missed calls
From your knowledge.
To your customers.
Connect a number
Bring your own Twilio, Plivo or Exotel account, or have us provision a number for you. The connect flow walks through it either way.
Pick a voice and give it your knowledge
Choose a voice from the catalogue, test it on a real call to your own phone, and point the agent at the documents it should answer from.
Go live inbound, outbound, or both
Point your number at the agent to answer calls, or load a list and set a calling window to start dialling.
Questions people ask about AI voice agents
Does it use my existing phone number?
It can. Connect your own Twilio, Plivo or Exotel account and the agent answers on the numbers already in it, with the carrier bill staying between you and your carrier. If you would rather not deal with a carrier at all, we provision a number for you and fold it into your plan.
Which carriers are supported?
Twilio, Plivo and Exotel. Each one is wired for both answering inbound calls and placing outbound ones, and the connect wizard handles webhook registration for you rather than making you paste URLs into a carrier console.
Can it handle being interrupted?
Yes. Real callers talk over an automated voice constantly, so the agent listens while it speaks and stops mid-sentence when the caller starts talking, rather than finishing its paragraph. If the primary voice engine has a problem during a call, it fails over to a backup without dropping the caller.
What languages can it speak on a call?
The voice catalogue is grouped into multilingual voices, natural-sounding English voices, and a set built specifically for Indian languages, so you can pick something that sounds right for the language your customers actually answer the phone in rather than an English voice reading Hindi.
Does it record calls, and is that disclosed?
Calls are recorded and transcribed. Outbound campaigns announce the recording by default, and you have to deliberately turn that off, so the compliant setting is the one you get without having to remember it.
What do I get after a call ends?
A recording, a full transcript, and extracted outcome, intent and sentiment, written back against the lead. Talk time is tracked separately from total call duration, since ringing is not conversation.
Can it make outbound calls, not just answer them?
Yes. Load a list and the agent works through it inside a calling window you define in your own timezone, skipping any country prefixes you exclude. Each contact can carry its own name, language and call goal, so it is not one script read at everyone.
What happens if a call goes wrong?
Anyone on your team can take over a live call from the dashboard. Failed calls record the actual reason rather than showing as a bare no-answer, and calls the carrier has already dropped are cleaned up automatically instead of sitting in the dashboard marked Live.
How is voice priced?
Voice is metered on talk time, separately from your other channels, so a call-heavy month is priced honestly instead of being averaged into everything else. If you bring your own carrier, the carrier charges you directly and we only meter the AI.
Does the phone agent know what happened on WhatsApp?
Yes. Calls land in the same inbox and against the same lead as WhatsApp, Instagram, email and website conversations, behind the same knowledge base, so a customer does not have to start over because they switched channel.
Hear it answer your number.
Bring your documents and the questions your customers ask. We’ll walk through it together.